FAQs

You can find answers to common questions about our products, services, shopping options, and more. Whether you're looking for information on where to find us, how to shop online, or need assistance with your orders, we're here to support you. If you don't find the information you need, please don't hesitate to message us via "Contact Us" page, we’re ready and happy to assist.

Where can we order Crayola and Topps products?

At your convenience, you have the option to order Crayola products from Crayola Online Official Store on both Shopee and Lazada. For Topps trading cards, please feel free to contact us via email through the "Contact Us" page.

For customers in Singapore, you can find Crayola products on Shopee at https://shopee.sg/crayolasgofficial and on Lazada at https://www.lazada.sg/shop/crayola/ . If you are located in Malaysia, Crayola products are available on Shopee at https://shopee.com.my/crayola.os and Lazada at https://www.lazada.com.my/shop/crayola-official-store/ . 

How do we check for product availability?

You may send us a message via Crayola Official Store on Shopee and Lazada to check the availability of the listed Crayola products. You may enquire about the availability of Topps trading cards via "Contact Us" page.

How long does it take to deliver my orders?

Delivery takes around 3-5 business days. You may also refer to your individual online marketplace account for order status.

Can we purchase your products in large quantities for our company, office or school?

Yes, we offer bulk purchasing options for companies, offices, and schools. To make a request, please email our team with your details via "Contact Us" page.