Pansing Marketing Sdn. Bhd.

Terms & Conditions

Welcome to To ensure a safe, non-offensive environment for all of our users, we have established this Terms and Conditions of Use. By accessing any areas of, user("Users") agree to be legally bound and to abide by the terms set forth below.



Users are to provide true, accurate, up-to-date and complete information about yourself during Registration and are to promptly update your personal profile from time to time to keep it valid to date. Users are prohibited from using a login name or email address, which breaches the intellectual property rights of any person or entity. reserves the right to prohibit the use of any login name or email addresses which, in its sole discretion deems inappropriate.



Users are responsible for maintaining the confidentiality of his/her account and password and for restricting access to your computer, and to agree in accepting the responsibility for all activities that occur under his/her account or password.


Children under 16 who wish to purchase from are only permissible with the involvement of a parent or guardian. All transactions conducted through are regarded to be in full consent and acknowledgement of the child's parent or guardian. shall not be liable for any damage or loss of any kind suffered by users as a result of unauthorized use of user login and password.



Any conduct by a User that in's sole discretion restricts or inhibits any other User from using or enjoying will not be permitted. User agrees to only for lawful purposes. User is prohibited from posting on or transmitting through any unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, sexually explicit, profane, hateful, racially, ethnically, or otherwise objectionable material of any kind, including but not limited to any material that encourages conduct that would constitute a criminal offense, give rise to civil liability, or otherwise violate any applicable local, state, national or international law.


TERMINATION OF USAGE may terminate User access, or suspend any User's access to all or part of, without notice, for any conduct that, in its sole discretion, believes is in violation of any applicable law or is harmful to the interests of another User, a third-party Provider, a Merchant, a Sponsor, a Licenser, a service provider, or


THIRD PARTY CONTENT is a distributor and not a publisher of content supplied by third parties and Users. has no more editorial control over such content than does a public library or newsstand. Any opinions, advice, statements, services, offers or other information that constitutes part of content expressed or made available by third parties, including Providers, Merchants, Sponsors, Licensers, or any other User of, are those of the respective authors or distributors and not of or its affiliates or any of its officers, directors, employees, or agents. Neither nor its affiliates, nor any of its officers, directors, employees, or agents, nor any third party, including any Provider, Merchant, Sponsor, Licenser, or any other User of guarantees the accuracy, completeness, or usefulness or any content, nor its merchantability or fitness for any particular purpose.


In many instances, the Content available through represents the opinions and judgments of the respective Provider, Merchant, Sponsor, Licenser or User not under contract with neither endorses nor is responsible for the accuracy or reliability of any opinion, advice, or statement made on by anyone other than authorized employees. Under no circumstances shall or its affiliates, or any of its officers, directors, employees, or agents be liable for any loss or damage caused by a User's reliance on information obtained through It is the responsibility of User to evaluate the information, opinion, advice or other content available through




We accept purchases deliverable within Singapore addresses only. All subscriptions are subject to availability. Pansing Distribution Pte Ltd reserves the rights to restrict and/or reject any orders received for any reason whatsoever in its sole discretion.



All prices quoted are subject to change without prior notice. From time to time, certain publishers may increase the subscription charges/rates of their magazines and/or the number of issues during the relevant subscription period. Pansing Distribution Pte Ltd reserves the right to increase such subscription charges/rates and/or such number of issues accordingly during the course of the relevant subscription period, however and whenever it shall deem appropriate in its sole discretion.



We accept payment in Singapore Dollar through credit card* and Nets in Singapore.


* For orders below $60, an additional surcharge of $1.50 flat will be charged for every transaction made.



1) The actual delivery date of the first issue will depend on how frequent the magazine is published and when the next issue is scheduled to be distributed by the publisher. Fulfillment and delivery are subjected to 4-6 weeks upon payment. All deliveries are within Singapore only via Singapore Post.


2) Fulfillment and delivery of non-magazine merchandise are subjected to 5-7 business days upon payment. Orders placed after 5:00 PM SGT for in-stock merchandise be processed the following business day. All deliveries are within Singapore only via Q-express.


Delivery will be charge where applicable.



For existing customers, please send in your renewal of subscription to email: We will also send you a renewal reminder before the expiry of your subscription.



Magazines, Partwork Subscription, Collectibles Products – Not Applicable for Return and Exchange.
Returns and Exchange for Resparkle household products purchased via must be done within seven (7) working days starting from official receiving date. You may return your order (or items) for any of the following reasons listed here:

  • You received the wrong item in your package
  • Products that are defective or damaged upon receipt
  • Requirements for Return and Exchange are as follows:
  • Only applicable for products purchased via (please provide order confirmation number issued to you during return and exchange request)
  • Only applicable for one to one exchange for same product
  • The products must be in new condition and returned in the original, no broken seal, unopened packaging and any free gifts received with it (if applicable)
  • The product must not have been used

Every request for return and exchange is subject to Pansing’s approval. The exchange product will not be eligible for further exchange unless it is defected or damaged upon receipt.

Please note that we do not accept returns for the following reasons:

  • Resparkle household products obtained from a source other than
  • Damaged by negligence, misuse, or activities other than the intended purpose
  • Change of mind

If your return meets all the requirements above, please contact our customer service team at for further assistance.


Pansing reserves the rights to make any changes to these terms and condition at any time without any prior notice.



Pansing Distribution Pte Ltd shall make other title replenishment in order to fulfil the subscription order.



Upon order confirmation, Pansing reserves the rights to reject order cancellation if any.